Human potential is the greatest resource of every organization… and as every employer knows, often the most challenging to manage.

If you're interested in improving profitability, productivity, morale, quality work life, developing people, or restructure your workforce, I can help.

I offer expertise in organization effectiveness and employee effectiveness strategies.

Organization Effectiveness Strategies

If your change needs are about assessment, planning, growth, quality improvement, teamwork or other specific organization-wide changes, possible organization effectiveness strategies may be one or more of the following

Action Research - assessment and problem solving aimed at improved effectiveness for the entire organization or specific work units. I help you identify the strengths and weaknesses of your organization and management issues, and work with you to address problem opportunities.

Conflict Management – I work with you to help you discover the source/cause of conflict, develop common ground for resolution or better manage the conflict. My role is to serve as a facilitator in a conflict situation, or train employees to better understand and manage conflict.

Executive Development -One-on-one or group developmental consultation with CEOs or VPs to improve effectiveness.

Goal Setting - Defining and applying concrete goals as a road map to help an organization get where it wants to go.

Group Facilitation - Helping people learn to interact more effectively at meetings and to apply group guidelines that foster open communication, participation and accomplishment.

Managing Resistance to Change - Helping clients identify, understand, and begin to manage their resistance to planned organizational change and rapidly changing work environments.

Organizational Restructuring - Changing departmental and/or individual reporting structures, identifying roles and responsibilities, redesigning job functions to ensure that the way work gets done in the organization produces excellence in production and service.

Self-Directed Work Teams - Developing work groups to be fully responsible for creating a well defined segment of finished work.

Strategic Planning - A dynamic process which defines the organization's mission and vision, sets goals and develops action steps to help an organization focus its present and future resources toward fulfilling its vision.

Teambuilding - Improving how well organization members help one another in activities where they must interact.

Other Thinking From the Heart Services

• Professional Fit coaching for career transformation

• Legacy Planning: Your True Legacy

Organization Development Model

Employee Effectiveness Strategies

Career Counseling - Focused attention on goal setting, career selection and job seeking to help individuals make career decisions.

Creative Problem Solving - Organization members use practical problem solving models to address existing problems in a systematic, yet innovative manner.

Customer Service Training - Creating interpersonal excellence in public contact positions where the individual and the organization are expected to meet or exceed customer expectations.

Interpersonal Communication Skills - Increased skill in exchanging needed information within the organization and providing feedback in a non-threatening_, non-judgmental way.

Leadership Development - Training in select areas to help transform managers into leaders. Includes visioning, change management and creative problem solving.

Management Development - Training in various management skill areas with particular focus on performance management,communications and problem solving.

Stress Management - An individual growth workshop designed to inform and activate healthy responses to stress. It enables participants to maximize positive stressors and minimize the negative, both for themselves and others.

Time Management - An opportunity for individuals and organizations to effect higher levels of productivity.

Contact Rebecca to discuss your organization’s needs.

Rebecca Rehfeld, PhD

Phone: 612-749-1488

Rebecca@thinkingfromtheheart.com

LinkedIn: www.linkedin.com/in/rebeccarehfeld